Product Returns

If you have a problem that is not solved by our Technical Support, you can return the product.
The first step is to fill out the form below. We will reply via email within 3 working days with instructions on the return.
Products must be returned in original packaging.
We do not refund products damaged due to insufficient packaging. Please use an external protective box to prevent damage during transport.
The return must first be approved.

Order Information

First Name

Last Name

E-Mail

Telephone

Order ID

Order Date

Product Information & Reason for Return

Product Name

Product Code

Quantity

Reason for Return

Dead On Arrival

Faulty, please supply details

Order Error

Other, please supply details

Received Wrong Item

Product is opened

Yes No

Faulty or other details

Enter the code in the box below

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